Terms of service

Last modified: February 19, 2016

Thank you for using Smartketer.

This website is operated by Smartketer LLC. Throughout the site, the terms “we”, “us” and “our” refer to Smartketer.

Smartketer offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. If you do not agree to all of the terms of this agreement, do not use our service.


Setting up an account with Smartketer is free of charge. Clients will choose login credentials, including a password, for their account and are responsible for all activities that occur through their account or with their credentials. Client will use reasonable measures to secure its Account credentials and will promptly notify Smartketer of any breach of security, misuse or unauthorized use of its account or credentials.

Our services

We provide design services for display advertising and digital marketing materials. Banner ads can be created in different formats such as JPEG, PNG, GIF, HTML5 and SWF file types. Our pricing plan is specific for each file type and we only provide one file type for each order. Clients that need the banners in multiple formats need to place an order for each file type they need. We design the banners following the guidelines of some of the major display advertising platforms.

Refund policy

In case we don’t manage to design something you like, you can request a refund. Please note that we won’t refund the transaction if you approved the design and downloaded the banner prior to requesting the refund. The timeframe in which the client may request the refund is 30 days after the payment was made.

Modifications of the service and prices

Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.

Newsletter and email notifications

By creating an account on Smartketer you may subscribe to our newsletter or other type of email notifications. You can opt-out from newsletter and other type of email notifications that you receive by clicking the Unsubscribe link or by editing your email preferences directly within your account.

Closing your account

You or Smartketer may terminate this Agreement at any time and for any reason by giving Notice to the other party.

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason.

Third-party links

Our service may contain links to third­-party websites or services that are not owned or controlled by Smartketer. Smartketer has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Smartketer shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third­-party web sites or services that you visit.


You agree to indemnify and hold us, our officers, subsidiaries, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers and employees, harmless from any claim or demand, including reasonable attorney fees and court costs, made by any third party due to or arising out of materials you submit, post or make available through the service, your use of the service, your violation of the Terms, your breach of any of the representations and warranties in these Terms, or your violation of any rights of another person or entity.

Governing law

You further consent that this Agreement is governed by and shall be construed in accordance with the laws of the State of Michigan, U.S.A. without reference to its conflicts of laws provisions. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Michigan for any disputes arising out the use of Smartketer. This shall also apply in case the User registers from another country. The place of jurisdiction is the location of the Service Provider’s registered office.

If, for any reason, a court of competent jurisdiction finds any provision or part of a provision of this Agreement unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of this agreement. Any remaining provisions of the agreement will continue to be enforced with full effect.

Changes to terms of service

You can review the most current version of the Terms of service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these Terms of service constitutes acceptance of those changes.

Contact information

Questions about the Terms of service should be sent to us at .

Privacy policy

Last modified: February 19, 2016

Your privacy is important to us, and our policy is simple: we will collect no personally identifiable information about you when you visit Smartketer.com unless you choose to provide that information.

What information do we collect?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, payment information, location or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

What do we do with the information we collect?

We may use and disclose your Personal Information only as follows:

  • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How is information shared?

We may use certain trusted third party companies and individuals to help us provide, analyze, and improve our services (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the service’s features). These third parties may have access to your information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy. As of the date this Policy went into effect, we use Amazon Web Services (cloud services, database, backup and storage). For more information about AWS please visit aws.amazon.com

To protect your payment information, our credit card processing vendor uses the latest 128-bit Secure Socket Layer (SSL) technology for secure transactions. Our vendor is certified as compliant with card association security initiatives, like the Visa Cardholder Information Security and Compliance (CISP), MasterCard® (SDP), and Discovery Information Security and Compliance (DISC).


You can delete cookies from your hard drive at any time. You can set your Internet browser so that it will not allow cookies to be stored on your device. This may reduce the functionality of Smartketer website and may mean that certain features or content will not be available to you. Further information on how to prevent cookies from being stored on your device can be found on www.allaboutcookies.org under the 'manage cookies' section. Alternatively, you can access further information by going to the help menu within your Internet browser. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.


We use cookies from third parties that deliver ads online. These third party cookies track user behavior and allow the network to serve you tailored advertising that might be of interest to you based on your use of Smartketer website. If you wish to opt out of Google's use of cookies, please visit the Google Advertising opt-out page. Please note this does not opt you out of being delivered advertising. You will continue to receive generic ads.

How do we protect the personal information we collect?

Your privacy and the security of your personal information are important to us. We maintain and protect the security of our servers and your personal information. No data transmission over the Internet can be guaranteed to be 100% secure, however. Accordingly, despite the safeguards in place to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, or to or from our online products or services. You transmit all such information at your own risk. However, once we receive your personal information, we will undertake all commercially reasonable efforts to ensure its security on our systems. To secure the information we collect online, prevent unauthorized access, maintain data accuracy and ensure only appropriate use of information, we have established appropriate physical, electronic and management safeguards. We require user names and passwords to access sensitive data. Unless you authorize unencrypted transmission, we will use industry standard encryption methods to protect your data transmission.

How do we correct and update your personal information?

You can change or correct your account information at any time by logging into your Smartketer account.

What happens when you link to a third-party website?

If you click on a link and go to another site, you will be subject to that website’s privacy policy. If we conduct business with that website such that we need to exchange personally identifiable information, we will make sure that the business has a privacy policy just as protective as ours. We encourage you to read the posted privacy policy statement at any website before submitting any personal information at all.

What happens when we update our privacy policy?

We may on occasion update our Policy. Your acceptance of any minor changes to this Policy is indicated by your continued use of our services. If we make any material changes to our Policy, we will post a notice about the change at a prominent location on our website. We encourage you to periodically review our website and this Policy for any changes.


If you have questions, comments or concerns about this Policy, please contact us by email at contact AT smartketer DOT com or postal mail to: Smartketer LLC, 200 East Big Beaver Road, Troy, Mi. 48083 - USA